Privacy Policy

Last Updated: December 2, 2025

This Privacy Policy explains how Star brite Distributing, LLC (“Star brite,” “we,” “our,” or “us”) collects, uses, and protects personal information when you visit our website. This website operates as a product catalog and brand resource, not a consumer e-commerce storefront. However, we receive visitors and inquiries from around the world and therefore comply with global data protection standards.

1. Who We Are

Star brite Distributing, LLC
4041 SW 47th Ave
Fort Lauderdale, FL 33314
United States
Email: info@starbrite.com
Phone: +1 954-587-6280

For purposes of global data protection laws (such as GDPR, UK GDPR, LGPD, and others), Star brite Distributing, LLC is the data controller for information collected through this site.

2. Information We Collect

A. Information You Provide

We may collect information voluntarily submitted by you, including:

Name, email address, phone number, and company details
Warranty or product support requests
Dealer or distributor inquiries
Pro-staff applications
Contact form submissions
Newsletter sign-ups
B2B payment information (processed securely by third-party payment providers; we do not store credit card numbers)

B. Information Collected Automatically

When you visit our website, we automatically collect:

IP address (which may indicate region)
Browser, device type, and operating system
Pages viewed and referring URLs
Interaction events (clicks, scrolls, form interactions)
General geolocation information
Session and analytics data

Tracking tools may include:

Google Analytics 4 (GA4)
Meta Pixel
Klaviyo
TikTok Pixel
LinkedIn Insights Tag
Hotjar
Shopify analytics

C. Information From Advertising and Email Partners

If you interact with our marketing campaigns, we may receive engagement data from:

Meta (Facebook/Instagram)
Google
Klaviyo
TikTok
LinkedIn

We do not sell products via this site; these tools help us measure marketing performance and direct visitors to authorized retailers or distributors.

For more information about how we use cookies, pixels, and similar tracking technologies, including how you can manage or change your cookie preferences at any time, please see our Cookie & Tracking Policy.

3. Legal Bases for Processing (GDPR / UK GDPR / LGPD)

Where required by law, we process personal information based on:

Consent (for example, for analytics, marketing, and non-essential cookies)
Legitimate Interests (such as site performance, security, fraud prevention, and basic analytics)
Contractual Necessity (for example, to respond to B2B requests or process B2B payments)
Legal Obligation (for example, safety, compliance, and regulatory requirements)

4. How We Use Personal Information

We use personal information to:

Respond to warranty, product, and technical inquiries
Communicate with customers, distributors, and partners
Provide information about our products and related resources
Improve the website and user experience
Analyze site performance and marketing effectiveness
Send marketing emails, where permitted, with opt-out options
Process secure B2B payments through third-party payment providers
Comply with regulatory, safety, and legal obligations

5. How We Share Information

We may share personal information with:

Service providers, such as Shopify (website hosting and platform), analytics providers, email service providers, and IT support
Payment service providers for secure B2B transactions
Shipping or distribution partners when needed to respond to your requests
Affiliates under OneWater Brands that support our operations
Regulators, law enforcement, or other authorities when required by law or to protect our rights

We do not rent, sell, or trade personal information.

6. International Data Transfers

Because we operate globally, personal information may be transferred to or processed in countries other than the one in which it was collected, including:

The United States
Canada
Countries in the European Union / EEA
United Kingdom
Latin America
Australia
Other regions where Star brite products are marketed or supported

When personal information is transferred outside your country, we rely on recognized legal mechanisms such as Standard Contractual Clauses (SCCs) or equivalent safeguards used by Shopify and our other service providers. These mechanisms help ensure your information remains protected under applicable data protection laws, particularly for transfers from the EU/EEA, UK, and other regions with data transfer restrictions.

7. Data Retention

We retain personal information only for as long as needed to fulfill the purposes described in this policy, unless a longer retention period is required or permitted by law. In general:

Inquiry, support, and warranty communication data is retained for approximately 1–3 years.
Marketing and analytics data is retained for up to 2 years unless you withdraw consent earlier.
Security, fraud-prevention, and compliance records may be retained for 3–7 years as required by applicable law.

When personal information is no longer needed for these purposes, we take steps to securely delete, anonymize, or de-identify it.

8. Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, which can include the right to:

Access the personal information we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal information
Withdraw consent where processing is based on consent
Object to or restrict certain types of processing
Request a copy of your information in a portable format
Opt out of certain sharing or targeted advertising where applicable law provides such rights

To exercise your rights, contact us at info@starbrite.com. You may be required to verify your identity to help protect the security of your information. We respond to all valid requests within 30 days, or within the timeframe required by applicable law. If we deny your request, we will explain the reason and inform you of any rights you may have to appeal or to file a complaint with your local data protection authority.

9. Security

We use administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or method of electronic storage is completely secure, and we cannot guarantee absolute security.

Security Incidents and Data Breaches

In the event of a data breach that may affect your personal information, we will take appropriate steps to investigate and mitigate the incident. Where required by law, we will notify affected individuals and relevant authorities in a timely manner.

10. Children’s Privacy

This site is not intended for children under 16, and we do not knowingly collect personal information from children. If we learn that we have collected personal information from a child under the age applicable in their jurisdiction without appropriate consent, we will delete that information as soon as reasonably possible.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The “Last Updated” date at the top of this page indicates the latest version. We encourage you to review this Policy periodically.

12. Contact

If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your privacy rights, please contact us at: